Treatment Team Administrative Volunteer
Stroke is one of Australia’s biggest killers and a leading cause of disability amongst adults. There are approximately 56,000 new and recurrent strokes each year in Australia with one occurring every 9 minutes. Stroke affects people of all ages but predominantly occurs in the elderly. There are almost 475,000 people living after stroke in Australia. Despite public misperception, there are proven treatments for stroke prevention and recovery.
The Stroke Foundation is a national not-for-profit organisation that works with stroke survivors, carers, health professionals, government and the public to reduce the impact of stroke on the Australian community. Our mission is to prevent stroke, save lives and enhance recovery. We are the voice of stroke in Australia.
Our Values of Courage, Excellence, Compassion, Integrity and Leadership are an integral part of our culture, brand and positioning, and inform our decisions and behaviours in our dealings internally within the organisation, and externally with our stakeholders.
About the program
The StrokeLink program ensures all health professionals working in stroke care understand evidence-based care and use education and quality improvement data, tools and processes to measure adherence and to implement better quality care. This is achieved through a range of services, including
Clinical Guidelines for Stroke Management
National Stroke Audit.
InformMe, a website for health professionals providing evidence-based stroke education, training, and information.
Roles and Responsibilities
Supporting StrokeLink and National Audit teams, you will maintain systems, processes and organisation of information by:
Updating and ensuring accuracy of information in Salesforce
Liaising with the Salesforce Team regarding systems changes requested by the StrokeLink Team
Running regular reports to support StrokeLink and Audit team activity
Assisting with other administration tasks as requested
Program targets and objectives
By maintaining program records and information, you will support the Quality Improvement team to deliver agreed work plans and reports.
Your background, skills and experience
You will be a customer-focussed person who enjoys working in a team office environment. Specifically, you will have
Highly developed administration, organisation and time management skill
Excellent verbal and written communication skills
Experience with Salesforce (or other CRMs
Ability to use Microsoft packages including Outlook (email), Word and Excel
Helpful and courteous manner
Ability to work in a team or independently.
The Stroke Foundation embraces cultural diversity and strongly encourages suitably qualified people from all cultural backgrounds to apply.